This is often a gray area, where the user can be creative. Some situations where pnpscada has helped in this regard:

- Facilitate clear billing, where the customer can see their own profile graph etc., which leads to less queries by customers

- Detect blown fuses and faulty meters and leaks and burst pipes and tamper and cover opening events early, so that it can be fixed early

- Detect when a 'vacant' property is using power, so the squatters / thieves can be stopped

- Facilitate energy balancing, which can be used to identify unaccounted for energy or inefficient equipment

- Where the meter supports it, can facilitate the reconciling of prepaid meter actual use with bought electricity vouchers.

- Facilitate real time input of meter readings to SCADA systems, to facilitate Maximum Demand limiting in factory settings