Referring to our telephone conversation last week we confirm that we have now got the two A1140 meters installed , one at [first complex] and the other at [second complex].

Please can you look into these two programmes on the Scada system and help us to programme them so that they will link into the residents account and automatically apportion the correct KVA charges to each account.

We do our billing run from 25[SUP]th[/SUP] to 25[SUP]th[/SUP] so we would appreciate it if you could reprogramme the system so that the KVA charges can be effected correctly in the billing run which we will do on 26[SUP]th[/SUP] September.

Please let me know if you have any problems, and confirm when it is done.

Many thanks for your help

Hi Jill,
Who would normally set up your tariffs? I should really be supporting you to set these up yourself, so that my availability is not a bottleneck to your business, and since support is free for trained personnel.
I see you already have two tariffs set up specifically for the electricity of [Complex 1]* and of [Complex 2]. That is good. And I can see the two incomer meters, being 78-----1* for [Complex 1] and 78-----7 for [Complex 2], although they don't have meter accounts yet.
So what needs doing:

1. Create a Meter Account for each incomer meter. I suppose it is safe to give them the same tariffs as the rest of the respective complex.
   
2. Go to the Demand Charge on each of the two respective tariffs (select the tariff, then go 'Edit->Tariff Line Items', then select 'edit' next to the relevant line item); and do the following changes:
   
   
   
   1. Check 'Enable co-incident Maximum Demand
      
   2. Click the '..' button next to 'Specify Main Incomer Account'. A popup window will appear.
      
   3. In the popup window, search for the relevant Meter Account as added in step 1 (for the respective complex); and double click it.
      
   4. Leave the radio button on 'Divide kVA Prorata (kW total)
      
   5. Press the 'Change' button at the bottom.
      
   
   
   
3. Validate each Tariff under 'Tools->Check Tariff Validity', to make sure the tariff is fine.
   

And that's it!
If we don't hear from you by 12am, I ask Corrie to do it for you, although it might carry a small service charge, since it won't be strictly support.
Otherwise, if you or someone at your office in charge of the tariffs can please call us, we can go through the above steps over the phone, and check that everything is fine. That would then mean that you'll have the skill in your organization to do Co-incident Maximum Demand tariff setup in future, which is valuable.
Sincere Regards,
+
marinus
van Zyl
*This is an email transcript. Some fields have been obfuscated for client privacy and security purposes