Solving bad status on the profile

rudiemm
2012-02-16 12:00

Question:
How do I solve bad status found problems on the profile?

rudiemm
2012-02-16 12:00

Answer:
That depends on the error. It could be that your 'Full Load' parameter on the 'Edit->Meter Details' screen is set too low, and therefore you're getting a lot of grey because it thinks you're going to trip or burn out your supply, because you're drawing too much current. Make sure this is set up right. Also make sure your CT and CT ratios and Primary/Secondary metering flag and the number of wires in the install, and everything else on the 'Meter Details' screen is set up correctly.

You'd normally not be able to fix bad status retro-actively, but in the case of a Meter Details screen that was set up wrong, you could fix it and set your 'Last Read Up to Date & Time' back, and then the new profile you read in will probably not have a bad status, so that could be one way to fix it retroactively. But most errors, you'll have to fix on site, e.g. a blown fuse, which would then be fixed in future, but the historic record can never be 'fixed'.

sdg.matiaan
2023-04-12 10:52

Status of each individual half hour:

Bottom 7 bits are meter specific. So sometimes the meter includes some form of status with the profile, we then save that in the bottom 7 bits of this value. You'll need to consult the meter docs to understand what it means specifically

The other bits are used as follows:

ST_UNDER_VOLTAGE = 0x00000080;

ST_OVER_VOLTAGE = 0x00000100;

ST_REVERSE_FLOW = 0x00000200;

ST_OVER_CURRENT = 0x00000400;

ST_UNDER_CURRENT = 0x00040000;

ST_OVER_ENERGY = 0x00000800;

ST_CALC_IMPORTED = 0x00001000;

ST_CALC_INTERPOLATED = 0x00002000;

ST_CALC_ALMOST_INTERPOLATED = 0x00004000;

ST_GAPS = 0x00008000; //used for summation meter: where a component has a gap. after maxdate (lose gaps when read in)

ST_EMBEDDED_GAPS = 0x00010000; //used for summation meter: where a component has a gap, before a maxdate (keep gaps)

ST_DISREGARD_FOR_MD = 0x00020000; //used for Elster when clock was set

ST_PRESENCE_MASK = 0x00380000; //used by senegal export

But you should be able to find the corresponding event to each of those status flags under events
which will have an exact start and end date, not just a bit per half hour

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